Winston-Salem/Greensboro Focused Tech Company
Hiring a trusted IT service provider can help transform your business while minimizing expenses. But not all IT service providers are created equal. The key to an outstanding experience is to choose an accomplished company with the resources to handle all your IT service needs. Below are the top 7 reasons why Parkway Tech is the best choice over all other IT companies in the Winston-Salem and Greensboro areas.
A fast response time
“When we have a problem, Parkway Tech responds fast. We stay down an hour at the most, and we haven’t had that with other IT companies. If you have an office where you need computers to run, this is the way to go.” – Mike Levine, Levine Law Group
The path to outstanding IT service begins with a fast response time. When an IT snag disrupts your operations, you deserve to receive professional service right away. The Parkway Tech team is proud to be an industry leader, achieving a two-minute average response time. Parkway Tech’s goal is to ensure that you experience as little downtime as possible so you can avoid any negative impact to your productivity.
Parkway Tech is proud to be a locally owned IT service provider. In contrast to larger organizations, which require more overhead, we are able to keep our operating expenses lower. This allows us to pass attractive cost savings along to you and our other customers. And because you outsource your IT services, your company will save tens of thousands of dollars on hiring, onboarding, training, and paying a full-time in-house IT service professional.
A one-stop shop experience
For over a decade, Parkway Tech has been expanding its portfolio of services to ensure their IT specialists are prepared to deliver any type of support needed by their customers. Additionally, team members strive to deliver all needed services within a single visit to help customers save time and money. Here are just a few of the many IT services Parkway Tech provides:
- Remote Access: With the number of Americans working from home doubling in 2020, remote access is more vital than ever. Parkway Tech ensures you and your team can work efficiently from any location using any device.
- Reliable Security: Parkway Tech’s IT specialists help keep your confidential information secure by ensuring your workstations, network, and devices have the proper security in place to safeguard against hackers and other threats.
- Disaster Recovery: Parkway Tech ensures that critical information and applications are safe and secure when an IT emergency strikes. Whether you are the victim of hacking, software incompatibility, or a power failure, their disaster recovery team can address the issue.
- Offsite Backup: Parkway Tech can protect your organization’s files by securing remote backup on a server at a separate location. Parkway can also physically transporting your data onto a removable hard drive and storing it at a secure site.
- Office 365 Expertise: Over a million companies across the globe use Office 365. As businesses and government agencies increasingly adopt Office 365, Parkway Tech is available to help your business reach the next level of success.
- Ongoing Support: The most sophisticated hardware and software in the world are worth little in the long run without a dedicated specialist to help keep them running smoothly. Parkway Tech delivers seamless support services to ensure your technological resources remain in top form.
IT services whenever you need them
Virtually every business in North Carolina can benefit from having a trusted IT service provider. However, most of these businesses don’t need a full-time in-house IT service provider. They may need services periodically or for a finite amount of time. Parkway Tech eliminates the need to hire a costly in-house IT service provider by remaining on call to deliver services on an as-needed basis. Moreover, Parkway Tech’s team is available to handle emergencies after hours and on the weekends when most in-house IT specialists are often not working.
A customized service package
Your organization is distinctive with its own unique set of needs. For this reason alone, you need a provider who is willing to develop a customized IT service package that allows your company to meet its goals. Parkway Tech will assess the size, functionality, and objectives of your business to map out an IT service plan that reflects your needs. Then they will continually monitor their IT service delivery to assess their progress and identify opportunities for improvement.
Unparalleled industry experience
“Our law firm has had an excellent experience working with Chris and the team at Parkway Tech. We have found the company to be highly responsive, knowledgeable, attentive to providing excellent service, and thoughtfully patient with us in a technical world often beyond our level of knowledge. They give us good solid advice.” – Mike Wells Sr., Wells Law
There is no substitute for experience in the IT service industry. Every member of the Parkway Tech team is armed with the expertise and resources to assess, diagnose, and resolve the IT issues confronting your business. Whether your organization is in the hospitality industry, the field of law, or the manufacturing industry, we have IT specialists who are equipped to deliver top-quality service.
Stellar customer reviews
Parkway Tech’s outstanding customer reviews are a testament to its strong commitment to high-quality IT service. Whether you are checking the reviews on their website, the internet, or the feedback on the Parkway Tech Facebook page, you will notice how dedicated the Parkway Tech team is to delivering five-star service.
Parkway Tech: Your Winston-Salem & Greensboro Tech Company
IT excellence is only a phone call or a click away. Parkway Tech welcomes the opportunity to work with your business and deliver any or all of the IT services outlined above. We invite you to contact us to discover why clients across Greensboro and Winston-Salem trust Parkway Tech to handle all their IT service needs. We look forward to serving as your single resource for all your IT service needs!