Archive Monthly Archives: November 2017

Major Mac Security Flaw You Need to Fix NOW

Major Mac Security Flaw You Need to Fix NOW

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Major bug found in MacOS that, fairly easily, allows a hacker to access your Mac and have full control – without a password!!!! Here’s the 2 minute change you need to make on your Mac to prevent this.

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Practice's Technology?

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The FIRST Step in Computer Security

The FIRST Step in Computer Security

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Confused about computer security? You aren’t alone. We share the MOST important thing any small business needs to do. We cut through all the fluff and give you the absolute essentials that your small business needs to do to keep your computers safe from viruses and hackers.

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Keep Law & Order With Your
Practice's Technology?

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Why Macs?

Fewer Problems

You may have had friends who are Mac enthusiasts brag about how few problems they have on their Macs. While it would be ridiculous for us to claim there are no problems on Macs, compared to Windows PCs the problems are far fewer and less severe. This means that you have fewer technology headaches to deal with, and we, as your IT company, have more time to focus on what matters in your firm – helping you increase your billable hours. 

Lower Costs

Not many people think of lower costs when they think of the Mac. Just looking at the prices for comparable PCs shows that Macs are almost always more expensive. But here’s how Macs cost your firm less. Macs last longer and run better than a similar Windows computer. An average PC might give you 4-5 years, and at the end of its life you will definitely notice how much slower it is than when you first purchased it. But the average Mac can easily last 6+ years. It’s true! Macs really do cost you less over their life, and we haven’t even addressed another way they save you money. 

Incredibly Easy to Use

With all of the settings and various interfaces, Windows PCs can be a confusing mess to use. The simplicity of Macs is a great benefit to every person in your firm. Even those comfortable with Windows computers will feel right at home on the Mac in a very short amount of time. And those people in your office who are a little more skittish when it comes to technology can rest easy knowing that they won’t have complicated menus to learn or a system that feels like it was designed for anyone but humans. One of the biggest things we here from clients who switch to the Mac is: “I didn’t know it could be this easy!”


“Our law firm has had an excellent experience working with Chris and his company. We have found the company to be highly responsive, knowledgeable, attentive to providing excellent service, and thoughtfully patient with us in a technical world often beyond our level of knowledge. They give us good solid advice.”

Mike Wells

Wells Law

“When we have a problem, they respond fast. We stay down an hour at the most, and we haven’t had that with other IT companies. If you have an office where you need computers to run, this is the way to go.”

Mike Levine

Levine Law Group


Less Risk

You know it and I know it – Windows computers have more security holes than Swiss cheese. Macs are built with security and privacy in mind, and this means that the worries about ransomware, viruses, and hackers that you have with Windows computers just aren’t there with the Macs. It’s not that Macs are immune to viruses, but not only is the total number of viruses out there that affects Macs much lower, the ways that viruses can even get on systems are much fewer. You deal with A LOT of confidential data, and keeping this data on Macs is a lot smarter than keeping it on Windows PCs. 

More Time for What You Love

Even if you’re insanely passionate about the legal work you do, there are at least some times where you’d rather be doing something else. But thanks to computer problems and a lack of mobility, you can feel chained to your desk. Macs give you more time for what you love! Not only are there fewer problems, lower costs, and less risk, but your office Mac can easily integrate with your iPhone and iPad to allow you to get outside of the office to spend time on what matters to you. And if a quick item comes up that you need to deal with, you can take care of it and get back to enjoying life outside the office. Oh, and for those really important times where you’d rather not be disturbed, just tap and notifications are disabled, allowing you to focus on enjoying yourself distraction free. 

Interested in making the switch? Find out the TOP 3 reasons you’ll save time & money by switching to Macs.

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Can Your Legal IT Services Firm
Keep Law & Order With Your
Practice's Technology?

Learn how Parkway's Legal IT Services helps firms across North Carolina achieve better results.

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Should You Get AppleCare?

Should You Get AppleCare?

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Is AppleCare worth the investment for your firm’s computers? We give you the answer in this video.

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Why Your Employees’ Passwords Matter to Your Firm

Why Your Employees’ Passwords Matter to Your Firm

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The Problem With Easy to Remember Passwords

I got a call the other day from a new employee at one of our clients who wanted her password changed. The passwords we assigned are random, so I recognize that trying to remember those is not easy. Unfortunately, she reminded me why we require our clients have a password policy. She requested that her password be the same as her first name. Now, that would take a hacker NO TIME to guess whatsoever, and even adding random symbols or numbers wouldn’t deter anyone looking to gain access to her system.

And let’s even rule out hackers. What if another employee logged onto her system simply by guessing her first name might be her password or accessed her email to send out awful messages to others? That last one actually happened to a client, though it wasn’t the result of a poor password. With passwords being the “keys to the kingdom,” it’s imperative that you don’t let your employees pick whatever is easiest for them to remember. That’s an easy way to get your systems act and sensitive information stolen. What’s easiest to remember for us is also easiest for someone to guess.

Hackers Don’t Let You Know

They Are In Your Systems One note about hacking that I want to be clear on. As you may have noticed from all the breaches that have been reported lately, the best hackers don’t let you know they’ve gotten into your systems. There is no big pop up, no notice that files have been saved to someone else’s computer, and no suspicious activity (as far as you can tell). The hackers are just sitting there grabbing your sensitive information. If that has happened to Fortune 500 companies with dedicated staff, who do nothing but secure computer systems and networks, let’s be honest, what chance does your small business stand? Passwords are one of your first lines of defense. However, in client after client that we are brought into, their password lists make it all too clear that anyone trying to access their systems from the outside could very quickly luck into a password that would get them access inside the network.

How a Password Policy

Protects Your Firm One very simple way to help protect your systems is to have a password policy. This policy needs to be given to everyone in your company currently and emphasized to new employees when they are first hired. And it also needs some consequences behind if it is found to be violated. Don’t just assume your employees will automatically abide by it, because it will mean just a bit more work for them to stay compliant. But for far too long we’ve taken security for granted in small business, and we are paying a massive price already. So many small businesses are breached by hackers, but, because there aren’t any obvious signs right away, they don’t know it until something catastrophic happens. You think because you’re small your data isn’t valuable. But hackers know that your resources and technical knowledge is very limited, so you’re an easy mark.

Here’s what our typical policies contain:

 – Your password must be a minimum of 8 characters, have at least one uppercase letter and at least one number or symbol.

– It cannot contain your name or birth date or a spouse or child’s name.

 – Passwords must be changed every 90 days.

 – You cannot use the same password for multiple services (e.g., computer login and your email). 

– A lockout policy that locks a user’s account after 5 invalid login attempts.

This prevents hackers from trying different passwords over and over again. The best password is really a combination of several words, if the service you are using allows longer passwords. This combination is even better than something complex that is tough to remember. So, for example, Moonlightmakesmeveryhappy is a better password than Zolf$8072.

Keeping Track Of All Your Passwords

And to keep track of all these passwords, your employees will need a password manager (not sticky notes or a physical notebook at their desk!). There are several good ones out there, but we have one that allows you to share passwords amongst your team members, if needed, and track to make sure that passwords are in compliance. And it’s very affordable compared to other solutions out there. Best of all, your employees get easy to use software to manage their passwords that will let them fill in their login information with just a click on most websites.

Ignoring The Threat Doesn’t Make It Go Away

With all the threats out there, make sure you take these steps now to start securing your sensitive information. Implementing a password policy is a simple step your firm can take to keep sensitive information out of the wrong hands. If you’d like some help with this, reach out to us. We’re here to make sure that your firm has the necessary policies in place to keep your computer systems and network secure.

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Meets...The Best In IT.

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Does Bring Your Own Device Work?

Does Bring Your Own Device Work?

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Have you left the digital back door of your company open? Do you have the policies in place to protect you and your firm from an intended or accidental data breach? Embark with Chris on a journey to plan, prepare, and protect yourself and your company from the damaging aspects of your employee’s personal devices.

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The Best In Law
Meets...The Best In IT.

Learn how Parkway's Legal IT Services helps firms across North Carolina achieve better results.

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Computer Security in Under 5 Minutes

Computer Security in Under 5 Minutes

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Computer security doesn’t have to be complicated. Learn how to do it right in just 5 minutes. You can start doing this right away.

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The Best In Law
Meets...The Best In IT.

Learn how Parkway's Legal IT Services helps firms across North Carolina achieve better results.

Click Here
Download Our Free Report